Privacy Policy
Arterki Privacy Policy
Last updated: June 9, 2026. This page explains how Arterki collects and uses information when you visit Arterki.com, place an order, contact support, submit product feedback, or interact with our marketing.
Information we collect
- Order and account details such as name, email, shipping address, billing details, items purchased, and customer service messages.
- Device and usage information such as IP address, browser type, pages viewed, referral source, and cookie or analytics identifiers.
- Product feedback such as sizing questions, photos you choose to share, walking environment notes, and return reasons.
How we use information
- To process orders, payments, shipping, returns, and customer support.
- To improve size guidance, supplier quality checks, product selection, and future Arterki product development.
- To maintain the website, prevent fraud, measure performance, and understand which content or products customers find useful.
- To send marketing only where allowed by law and your communication or cookie preferences.
Service providers and partners
We use service providers such as Shopify, payment processors, fulfillment partners, shipping carriers, analytics tools, email providers, and advertising platforms to operate the store. These providers process information for the purposes described above.
Sale, sharing, and targeted advertising
We do not sell personal information for cash. Some analytics or advertising activities may be considered "sale," "sharing," or "targeted advertising" under certain privacy laws. Eligible visitors can use Your Privacy Choices to opt out where required.
Retention and security
We keep information only as long as needed for orders, support, legal, tax, fraud prevention, analytics, and legitimate business purposes. We use reasonable safeguards, but no online service can guarantee perfect security.
Your choices
You can contact us to request access, correction, deletion, or other privacy rights available in your location. You can also unsubscribe from marketing emails using the link in the email.
Children
Arterki is intended for adult pet owners and is not directed to children.
Contact
Privacy questions can be sent to info@arterki.com.